Welcome to Steam Crave Shop!
Vendor policy

How to be Steam Crave Certified Vendor?

1. Please register a regular account http://shop.steamcrave.com/account/sign-up.html 

2. Download Vendor Application Form here

Vendor Application Form.xlsx

3. Send filled application form to maggie@steamcrave.com

4. We will activate your account to be vendor, then you can see wholesale price and place wholesale order on line.


Vendor Grade

  1. Junior Vendor    All new vendor will be Junior vendor firstly.

  2. Senior vendor     After your total order amount is over US$20,000.00, you will be Senior vendor with discount 5% off

  3. VIP Vendor     After your total order amount is over US$50,000.00, you will be VIP vendor with discount 10% off


How to place wholesale order?

1.Click wholesale log in to sign in

http://shop.steamcrave.com/account/vendor.html

2. You will find wholesale price and MOQ

3. Shop on line

4. Proceed to Checkout

5. Shipping address

6. Shipping method  

7. Choose your payment

8. Place your order

9. Pay

10. Shipping from China factory. 

Remark: Every time when you place order, settle payment or order shipped, system will send you email to confirm your order/payment or shipped notice. But system emails are easy to be spammed, suggest to sign in your account and track your order in website. Or send email to maggie@steamcrave.com


Choose your payment

  1. Paypal is prefered

  2. If you choose Wester Union, you will find Beneficiary's account information and please sumit your order. After you settle payment, find your order and Click "Complete your payment" , then click "Pay Now", please fill your sender name and MTCN information online. We will check payment status, after payment receive confirmed, we will arrange shipping.

  3. If you choose wire transfer, you will find detail bank information. After you submit order, please wire transfer your payment. After you settle payment, please send email to maggie@steamcrave.com.We will check and verify it asap. After verify, the order status will change from Awaiting payment to be Awaiting shipping, and arrange shipping quickly.


What is lead time?

Lead time is 2-3 days. If there are delay, we will send you email to advise you exact shipping schedule.

After we arrange shipment, we will update tracking number in website. If you don't receive shipped notice email, please log in website and track your order.


Caution:

All vendors must follow Steam Crave MSRP seriously.

Thank you

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