Everytime after you place your order, or finish payment, or we arrange shipping, you will receive a email.

If you don't receive any emails, please go to check you rubbish mailbox and add our email address into white list. Or please log in your account of shop.steamcrave.com to see your order status.

(Remark: System emails are easy to be spammed.)

Any problems of shopping, order process, payment or shipment, which you cannot find answers in website, please use live help or send a email to order@steamcrave.com

If any problems happen during order process, please try again later, also try to change another browser or another PC or use mobile to place order.

By chance you cannot input phone number, or cannot choose your shipping address, Welcome to describe problems to order@steamcrave.com

We will improve our system perfectly.