Welcome to Steam Crave Shop!
Shipping Guide

How soon will you ship my order out?

We will ship orders in the same business day or 2nd business day mostly. With 2 business days you will get shipping notice email with your order details and tracking number.

If you don't receive any emails,  please log in your account of shop.steamcrave.com to see your order status and find tracking number.

(Remark: System emails are easy to be spammed.)



Free Worldwide Shipping


All orders over US$39.99 will provide free shipping.
All USA orders ship free via USPS from USA local storehouse.
All UK orders ship free via UK Royal Mail 
All Germany orders ship free via Post Link
All orders ship free via HK Post Airmail to other countries in the world. 

What is USPS shipping in USA?

USPS stands for United States Parcel Service. It's an expedited shipping service (3-5 working days) available to customers in the United States.

In order to fast delivery, we set up storehouse in New York and provide local shipment for all USA orders. 

Below it is storehouse address:

45-44 164th Street 1St Floor

Flushing NY

11358

(Remark: If our USA storehouse is short of inventory, we will ship from China immediately then transfer to local USPS, it will take about 6-8 working days, but no custom troubles will happen.)


What is UK Royal Mail shipping in UK?

All UK orders will ship via UK Royal Mail.

UK Royal Mail is fast shipping way which will take only 5-6 working days.

You will get tracking number, and please trace here http://www.royalmail.com/ 


What is shipping way in Germany?

All Germany orders will ship via deutsche post or Germany loal DHL.

You will get tracking number and tracking website.

It will take about 8-10 working days.

https://www.deutschepost.de/sendung/simpleQueryResult.html 

http://nolp.dhl.de/nextt-online-public/set_identcodes.do?lang=de&idc=&rfn=


Standard FREE shipping by HK Post Mail

Orders are shipped via Registered Airmail parcels with tracking number (please track in http://www.17track.net/en/). 

Orders are delivered to your doors by your local postal system.

In ballpark, free shipping typically delivers in about 2-3 weeks after shipment

Postal shipping systems can sometimes be slow during holiday seasons. That's why we also offer DHL or EMS Global Express shipping options as an upgrade during checkout.


Expedited Global Express shipping 

DHL and EMS is available as an upgrade during the checkout process. 

It will take only 3-5 business days normally.

Upgrade costs vary by products ordered, order quantity and shipping destination.

Average express shipping cost per unit will be low if your total order quantity is more than 2pcs, so we suggest you to order 2pcs at least if you choose DHL or EMS.


Import Tax and Duty 

Import tad and duty are responsible by customers. We mark packages as gifts with low values. Virtually all orders are exempt from taxes and duties. 

If your country imposes high import taxes, please choose standard free shipping. Packages shipped via expedited Global Express are more likely to be opened and examined by your country's customs.



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